For public integrations, Zapier’s Support team logs user requests and reported problems in Zapier’s issue tracker, that your team can see from the Bug & Feature Requests page in the Manage section.
bug
, while new functionality users request for your app integration will be logged as feature request
. You have the ability to filter open bugs
and feature requests
to view issues by individual Trigger or Action.
Invitation Pending
, they will need to accept the invite before they start to receive issue notifications.
Click on "Enter Fullscreen" for a better demo experience.
Done
. You will be prompted to select one of the following issue resolutions:
Done
are reviewed by the Zapier team for accuracy and completion. Any necessary explanation or feedback will be provided via comments on respective issues after the internal review. Please respond with questions or concerns on the appropriate issue to keep discussions clear.
Plus, any of the statuses above can sync right into your preferred issue-tracking tool thanks to the Zapier Issue Manager integration.
Utilizing issue statuses
section below for more details and best practices.
Done
. Make sure updates are promoted to the latest version of your integration, and users are migrated if possible before marking issues before marking issues as Done
, as it will be reviewed by a Zapier support member. See the Utilizing issue statuses
section below for more details and best practices.