Developer Support on the Zapier Platform
The Platform Support team is equipped to assist you with a variety of topics to ensure your development process is as smooth as possible. Here’s how we can help:- Integration Maintenance & Launch: Guidance on updating your integrations and launching new versions through both our UI and CLI.
- Authentication, Trigger & Action Setup: Assistance with configuring authentication to your API and configuring the triggers and actions that make your integrations run.
- Error Handling: Advice on best practices for error messaging and handling, aiming for clarity and helpfulness to end-users.
- Log Troubleshooting: Support in interpreting and troubleshooting logs to resolve issues swiftly.
- Custom JavaScript Code: We cannot provide support for writing or structuring your custom JavaScript code.
- API Behavior Debugging: We’re unable to offer assistance with debugging unpredictable behaviors from third-party APIs.
- Application-Specific Advice: While we’d love to help with everything, we can’t provide tailored suggestions for the specifics of your individual application.
Partnering with Zapier
For public integrations, the Partner Support team is here to help with:- Integration Launch: We’re here to guide you with launching your integration in the Zapier App Directory.
- The Partner Program: Any questions about the program and help redeeming perks.
- Branding and Page Updates: Updating your integration’s branding and directory page.
- Solutions for Embedding: Any questions about embedding Zapier in your app and Zap templates.
Build Faster with Zapier Solution Partners
If you’re working to build public or private integrations on the Zapier Developer Platform but need additional technical expertise or your developers are focused on other priorities, consider partnering with a Zapier Solution Partner. Our certified Zapier Solution Partners can help you build integrations quickly and efficiently, ensuring your projects stay on track. Whether you need guidance building an integration or full end-to-end integration development, a Zapier Solution Partner can provide the expertise and assistance you need. Learn more about Zapier Solution Partners who are trusted integration developers, or search the Zapier Solution Partner Directory.Zapier’s Developer Community
Zapier’s Platform community is dedicated to helping developers with new and existing integrations. With a worldwide team of users, there’s usually someone around to answer your questions. We’d love to hear about your experience building on Zapier.Zapier Support
If you have issues with a Zap or your Zapier account, reach out to Zapier Customer Support via the contact form. This lets the support team access technical information in your account to troubleshoot your problem. You’ll receive an email response from a member of the support team regarding your issue.Zapier Help Center
Zapier’s Help Center is a robust library of documents and step-by-step guides that explain how Zapier works, provide information about the apps you use on Zapier, and offer solutions for common issues that you may run into.Need help? Tell us about your problem and we’ll connect you with the right resource or contact support.