Symptom
You added tools to your MCP server, but they do not appear in your AI client.Causes
- Your AI client cached an older tool list and needs a manual refresh.
- The tools are not configured correctly on your server.
- An app connection has expired.
- Your server URL or connection token is incorrect in your AI client’s configuration.
How to fix it
Refresh your client's tool list
Some clients cache the tool list and need a manual refresh:
- ChatGPT: Go to Connector Settings, select your Zapier connector, and select Refresh.
- Claude Desktop: Restart the application.
- Cursor or VS Code: Reload the window or restart the editor.
- Other clients: Check the client’s documentation for how to refresh the MCP tool list.
Check tool configuration
Go to the Zapier MCP dashboard and select your server.
- Managed mode: Confirm the tools appear on the Configure tab and are enabled.
- Agentic mode: Tools are discovered dynamically. Check the Configure tab for any warning icons on app connections rather than checking for individual tools.
Check your app connection
If a tool shows an alert icon
beside its name, select the menu icon
beside the app name and select Update authentication to fix the connection.
beside its name, select the menu icon
beside the app name and select Update authentication to fix the connection.Verify your connection details
For OAuth clients, disconnect and reconnect using the Connect tab. For unlisted clients using a connection token, confirm the server URL in your AI client matches the one shown on the Connect tab in the Zapier MCP dashboard.
Still need help?
- Ask in the Zapier Community for advice from experienced Zapier users.
- Contact the Zapier MCP team for feedback or help.