Connecting an app to Zapier starts with authentication. Users select an app they wish to use in their Zap, authenticating their account with that app to allow Zapier to access their data.
Note: You can only do this for a (new) integration version that has not yet been promoted and has less than 5 active users, since this will break connected accounts for the version. If an integration’s authentication scheme needs to be changed, clone a new major version and add the new authentication. Learn moreTo remove a Zapier integration’s authentication scheme in the Platform UI, open the Authentication page. Click the gear icon beside the existing authentication scheme, click Delete, then confirm to remove the authentication.
Note: Again, to not break connected accounts, you can normally not migrate existing users’ Zaps and connected accounts to a new version that has a different authentication scheme. For public integrations that meet certain conditions, we can provide support to migrate connected accounts between authentication schemes. Learn more
Not Found
error is commonly returned when:
GET
). Ensure both are set to what your API expects, then click the Save & Continue button, and click the Test Connected Account button again.
Unauthorized
or HTTP 403 Forbidden
error is commonly returned when:
Bad Request
error is often returned when:
/me
call that returns the connected user’s account data. Or, if your API supports pagination and/or filtering, enable that and have the API return only the most recent result. Then test again to ensure the call works successfully.