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To use Zapier in your ChatGPT Business, Enterprise, or Edu workspace, you must add it as a custom MCP app and set it to install for every member. Each member still needs to sign in to their own Zapier account. Learn more about what an organization rollout of Zapier MCP is before using this tutorial.

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Before you begin

To do an organization rollout of Zapier in your ChatGPT workspace, you need:
  • A ChatGPT Business, Enterprise, or Edu workspace. Apps and full MCP support are available on ChatGPT web. MCP apps are not available in the ChatGPT mobile apps.
  • The Admin or Owner role in your ChatGPT workspace. Only Admins and Owners can add an app for the workspace.
  • A Zapier Enterprise account. Enterprise provides the workspace-level app access controls, SSO, and audit logging this rollout relies on.
  • Every member provisioned into your organization and into a User Group with access to your workspace. Manage members and User Groups covers both requirements.

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Add Zapier to your workspace

To add Zapier, you must be a workspace Admin or Owner.

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Create the app as a draft

1

Open workspace settings

In ChatGPT, select the user tile in the lower left, then Workspace settings.
2

Create an app

Select Apps, then click Create.
3

Enter the name

Name the app Zapier.
4

Enter the connect URL

Set the MCP server URL to the connect URL:
5

Select OAuth

Under Authentication, select OAuth.
6

Create the draft

Check the disclaimer box, then click Create.
The app is now a draft. Before members can use the app, you must enable it for the workspace.

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Enable the app

1

Open the draft

Under Drafts, click the three-dot menu to the right of Zapier, then select View details.
2

Start enabling

Click Enable.
3

Choose roles and tools

All roles and all tools are enabled by default. You can customize which roles get Zapier and which tools each can use.
4

Accept the risk warnings

Review and accept the risk warnings.
5

Enable Zapier

Click Enable.
Zapier now appears as a plugin under your organization’s name.

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Install it for every member

1

Open the plugin

In ChatGPT, open Settings → Plugins, select your organization’s tab, then select Zapier.
2

Set the availability

Under Availability, choose the Workspace default:
  • Installed provisions Zapier to every member automatically, with no action from them. Members sign in only the first time they use it.
  • Available lists Zapier in your organization’s plugins, and each member installs it themselves.
Zapier recommends Installed. To set a different availability for some roles, use Customize per role.
3

Keep new tools enabled

Leave New tools set to Enable all new tools, so members get new Zapier tools as they are added.
The same page holds the rest of Zapier’s ChatGPT policy: Role access for who can use it, Permissions for when ChatGPT asks before an action, and Tools for which tools are enabled. Which Zapier apps and actions a member can use is set on the Zapier account, through app and action restrictions.

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Connect as a member

Once you install Zapier for your members, they must sign in to create their own MCP server connection. Tell them which Zapier workspace to select, as the controls on that workspace govern their connection. You can send your members the ChatGPT connection guide that explains how to connect, under the Workspace app tab.
Never distribute a connection token or a connection-token URL. A connection token is long-lived, tied to one server, and grants whoever holds it the ability to run the server’s tools and read the data they return.
Replace WORKSPACE_NAME with the workspace your members select:

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Verify the result

  • Check the plugin. In Settings → Plugins, under your organization’s tab, confirm Zapier shows Enabled and its Workspace default availability is Installed.
  • Check a second account. Sign in as a non-admin member and confirm Zapier is already installed.
  • As a member, run one call. Select Zapier in the message field and ask ChatGPT to list the Zapier actions you have enabled. A completed call confirms the connection, even with nothing connected yet.

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If Zapier does not appear

  • Confirm the member’s role has access under Role access, and check its availability under Customize per role.
  • Confirm the member is using ChatGPT on the web. MCP apps are not available on mobile.
  • If Zapier is connected but tools are missing, learn how to troubleshoot missing tools in an MCP client.

Roll out to your organization

The rollout model every client guide relies on, and the Zapier controls that govern it.

ChatGPT

Connecting to a workspace app, or creating your own plugin outside a rollout.

How tools work

How Zapier MCP discovers and manages tools, and what a new connection starts with.

Security

Access control, app and action restrictions, SSO, and audit logging.
Last modified on September 25, 2026