Before you begin
- A Zapier account.
- Access to Intercom settings.
Connect Zapier MCP to Intercom
1
Open Data Connectors
In Intercom, go to Settings → Integrations → Data Connectors.
2
Install Zapier
Find Zapier, click Install, and paste the URL below:When prompted, authenticate with your Zapier account.
3
Finish setup
In Intercom, start a new chat and ask:
4
Verify the connection
Ask Intercom:Intercom should list the Zapier MCP tools. If tools do not appear, check Troubleshooting.
Try it out
After setup, ask Intercom to do something with your connected apps:- “Find my last 5 emails and summarize them”
- “What meetings do I have tomorrow?”
- “Create a task in [app] to follow up with [name]”
- “Send a Slack message to [channel] about [topic]“
Next steps
Your first MCP workflow
Run the onboarding Skill and make your first tool call.
How tools work
Learn how dynamic tool discovery works and what the meta-tools do.